Have a question? Please take some time to read through our FAQ section below.

If you cannot find the answer to your question please contact our Customer Support Team here

Question I choose click and collect. Where do I collect my order?
AnswerYou can collect your order from the following address:

18A Grillagh Hill,
Maghera,
Co. Derry
BT46 5PR

Collection:  Monday – Friday 9am – 8pm & Saturday 1pm – 6pm

For enquiries, please call Fergal:  +44 7711 117099

Question What is your shipping costs & process?
AnswerClick & Collect is available.

Flat Rate Delivery Fee £5.99 for Ireland and the UK

USA, Australia & New Zealand Delivery Flat Rate Fee £29.00

International delivery times & cost may vary based on other locations

Delivery times and cost may vary based on region.

Our aim is to process all orders within 3 business days of receipt of payment.

Shipping costs include handling, packing and postage fees. Handling fees are fixed, whereas transport fees vary according to the total weight.

Question Can I return or exchange my order?
AnswerPlease note for returns or exchanges, normal terms and conditions apply.

**Please note: Postal charges for returns or exchanges are at the cost of the customer

All returned merchandise must be unworn with original tags still attached and in original packaging. Returns will be accepted within 14 days of your delivery date.

EXCHANGES:

For exchange request please contact our Customer Support Team – Contact us

It is important that you provide us with a full description of what merchandise you wish to exchange for.

**Please note: All exchanges are subject to stock availability check the website prior to contacting us.

**Please note: Postal charges for returns or exchanges are at the cost of the customer. Exchanges will be accepted within 14 days of your delivery date.

Question How do I know what my size is?
AnswerWhere available we have added the clothing sizes of the models featured on our website.

Sweatshirts are unisex, size XS -XXL (6 – 16)

 

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